Google Tough Case - Puffins By Tracey English
Once your order is placed, we can’t process refunds as items are made to order.
Delivery Info
Delivery Info
Shipping: Orders are processed within 1–2 business days. Standard delivery takes 3–7 business days depending on your location.
Returns: Once your order is placed, we can’t process refunds as items are made to order. If your item is defective or damaged due to manufacturing issues, we’ll gladly replace it at no additional cost.
Why Choose Stringberry
Drop & Scratch Protection
Slim design with a tough shell, soft inner layer, and raised edges for everyday drop and scratch protection.
MagSafe Compatible
Many of our cases are MagSafe compatible with secure fits and useful extras like card holders or straps.
Sustainably Made
We're UK-based with local printing, responsive support, and thousands of positive reviews.
3,000+ Designs
We work with independent artists to create unique designs that make your phone feel more personal.
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Discover our FAQs
Which phone case should I buy?
Which phone case should I buy?
If you’re not quite sure which model is right for you, refer to the information on your phone settings. They’re normally located underneath the model type within your phone or tablet settings.
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! However all of our products are made to order. While we wish could, once an order is placed, we are unable to refund the order except in cases where there is damage to the product. There is a 3 hour window after purchase when an order can be cancelled free of charge.
Please get in touch with the customer support team within 3 hours of an order for cancellation.
I made a mistake. Can I exchange my order?
I made a mistake. Can I exchange my order?
We want you to love what you bought from Stringberry. If you made a mistake with your phone model, please contact the customer support team.
There is no need for return labels at this point. Just get contact the customer support team with your email address, order number and the correct model that is required.
Where does my order from Stringberry print and ship from?
Where does my order from Stringberry print and ship from?
In collaboration with our partners we are able to print orders from the same region as the delivery address. With facilities in the UK, US, EU, Australia and South Korea, we'll get these beauties to you no time.
What is the shipping policy?
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.